|Data Request Information
|It is important to note that no service operated under one entity (free or paid) can provide anonymity. When you
connect to servers all owned or operated by one entity, that entity can see the connections and therefore you are
not anonymous. You must trust that they operate as they say they do. Anonymity does not require trust.
Being trust based, these services can only
provide privacy. As one of these trust based privacy services we have always
operated in the best interests of our customers and that means being transparent. In that vein we provide statistics
on data requests.
Should we ever be required to knowingly "tap" all users, we will have to shut down due to being unable to technically comply without compromising the base functionality of our service.
User Data Requests for time period ending:
Dec 31, 2009 - 0
Dec 31, 2010 - 0
Dec 31, 2011 - 1, Data Produced: 1
Dec 31, 2012 - 0
Dec 31, 2013 - 1, Data produced: 0
Dec 31, 2014 - 0
Dec 31, 2015 - 0
Dec 31, 2016 - 0
Dec 31, 2017 - 0
Data request numbers are posted in six month blocks and include everything from a simple law enforcement phone call to national security letters,
subpoenas, court orders, and search warrants. They also include when we have provided information to law enforcement
voluntarily*. Unfortunately, we are not allowed to break these out into more details, they must be posted in aggregate.
We get very few requests because we only maintain what is necessary for reliabilty
and the abuse free operation of our service.
What information do we have and when can we be forced to turn it over?
Law Enforcement Phone Call:
- We can provide nothing but an explaination of who we are and general information about the service.
Subpoena (National Security Letters fall here too):
- Active subscriber registration information.
(we have account name, the password reset e-mail address that
a subscriber has given to us for mailing password resets, signup date, and expire date for active subscribers.
We do not have subscriber's real name, address, or phone number nor do we keep credit card details on any of our
servers. We do however have a transaction ID if we were paid via paypal or credit card.)
- Login IP addresses and associated time stamps.
(only available from last five days.)
Court Order (includes data available by subpoena):
- Non-content information such as non-content transaction log information.
(we keep transaction logs for a rolling
five days for security, troubleshooting, and abuse purposes, meaning no transaction logs available for day six
Search Warrant (includes data available by subpoena and court order):
- Email content for mail left stored on our servers as well as any other information a subscriber is storing on
our servers via their own entry or upload.
(We do not perform e-mail backups (when a subscriber deletes their e-mail, it is irretreivably gone from our systems).
* There are situations were we may voluntarily turn over information about a subscriber. These include fraud (such
as using a stolen credit card, forged check, fake money order, etc. This should be obvious, don't scam us and expect
privacy.), deliberate abuse of our servers, attempts to compromise our servers or other servers using our service
to do so, storing child pornography on our servers, and situations we believe there is an immanent threat of death
such as a bomb, death (including suicide), kidnapping, or blatant terroristic threat (an example terroristic threat:
if a subscriber e-mails a school telling them they are going to shoot it up