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We have received no requests for any subscriber information this month.
Transparency report on data requests and information on how they are handled
6/5/19 - Yesterday we announced that we would be retiring tunnel1, for a more leisurely migration so we could upgrade some things, shortly after, the server started having drive failures. So while we still had drive access, we wiped it and killed it. This turned it into a less leisurely migration and we apologize for that. Normally we'd migrate accounts in full, but we'd rather not have idle unused accounts from people who once had it but switched to VPN. So if you are still using tunnel1 and do not have access to another ssh tunnel server, please contact helpdesk and we will set you up.
6/4/19 - We have disabled some long expired accounts that have not renewed, if your account was one and you wish to keep it, you may renew here.
5/20/19 - Changes are coming. For those of you who enjoyed our web hosting upgrade, wait until you see what we have coming for our e-mail. Stay tuned for more information as we get closer to release.
3/25/19 - Cotse turns 20! Today we have been in business for twenty years. We could not have done it without you! As a token of our appreciation, any renewals or new signups today (Mar 25) until Sunday (Mar 31) instead of one free month for every six paid, we will be giving two free months for every six, meaning pay for six months, get eight months, pay for twelve months, get 16 months. Thank you for your continued patronage!
Notice - Please be aware that we will NEVER send you an unexpected e-mail with a link, an attachment, nor asking for personal information like your password. If we have a mass message to convey it is only posted here. If it is important, you may receive a mail that says "Please check Notices" and that is all.
Any mail you receive pretending to come from us with a link, an attachment, or asking for personal information, like your password, is called a Phish. These are common. You do not want to fall for them. There are many filters in Options to block them and we block obvious ones once detected, but the only 100% filter is to block all email, so some will always slip through. It is in your hands not to fall for those that do. If there are any questions, please contact helpdesk.
Information: Spammers have a technique of sending e-mail with the majority of the addresses sent to in the BCC (Blind Carbon Copy) line, this results in receiving a mail without your address as the To line. This does not mean the mail has been misdirected to your account. It means a spammer had your address in the BCC line.
Reminder: Because we are a privacy service, we do not back up your personal e-mail. This means that when you delete it, it is irretreivably gone. It is not floating around in some backup that can be retrieved from us against your will. However, it also means you must download and save your important mail, if you delete it, we can't restore it.
For optimum privacy with the service use a pop3s mail app and set it to delete the mail from the server after retrieval. We also recommend that your local mail store be an encrypted volume. Once your mail is removed from the server by your mail app, we no longer have a copy, no mail backups and we are deliberately not a cloud service for the same reason. This puts you in full control of your mail and its privacy. When you delete it, it can't be retrieved and there is no record of it being there.
Custom domain - You can also use your own registered domain with us (this is the preferred method of most of our users). We have no limit on the number of private e-mail domains you host with us. Your own domains will work with our
service just like all the domains we already offer. If you wish to do this please contact helpdesk with your account
name and the registered domain name so we can set it up. We can host both web and e-mail for your domain or just
the e-mail, your choice.
All of our e-mail features will work with both our domains and your own domain after doing so (in other words,
you don't lose any of your cotse domains and addresses, you just gain new ones with your own domain), including
unlimited aliases in the form of firstname.lastname@example.org.
Unlike our domains, your account name will not appear in the e-mail address for your own domain. We can also point
specific aliases at other cotse accounts if you and your family, friends, or business users also have accounts
with us. This service is free with your paid account.