Troubleshooting

Support: Troubleshooting

The following troubleshooting files are currently available on this site:

• New Account Creation:  No Confirmation
• Login Problems
• Lost Password
• Login to Web Proxy Problems
• Subscribing or Deleting Webmail Folders
• Email, General Problems:
  • No Longer Receiving Any Email
  • Mail to Me is Bouncing Back to Sender
  • Sending Problems (see also Port 25 Blocked?)
  • Email is slow
  • Webmail Timing Out
• Eudora Problems:
  • Password/Relaying Denied Error Messages
  • SSL Fails After Upgrading Eudora
  • SSL Certificate Issues
  • SSL Issues for MacOS 8.x - 9.x
• Outlook Express Problems:
  • SSL server key authentication
  • Relay Access Denied
  • Socket Error: 10060
• Helpdesk Email: No Reply Received

If you can't find the help you need on our site, please email helpdesk at cotse.net.