Answers to common questions and issues
Here we place the most common questions and issues we receive at
the helpdesk e-mail along with our answers. Please do not be offended when we respond with a link should you mail
us asking one of these questions, it saves time over copying and pasting the content into the reply.
I didn't get mail I should have gotten
Mail I sent was not received
The proxy is slow/SSH drops the connection
I cannot log in
I cannot log into the CGI web proxy
I forgot my password
What proxies do you offer and what are the benefits of
How do I set up SSH Tunneling?
What are the mail server names and ports?
I'm over quota when trying to send mail
Can you provide checksums for your SSL certificates?
How do I upgrade or renew my account?
How do I change my credit card information?
OpenDNS blocks cotse