Aug 13 -
Our provider had a fiber cut, which has now been spliced (unfortunately, this took some time). DNS issues with some of our hosted MX domains have been resolved. This also affected our main service VPN and proxy DNS, but not dedicated hosted vpn or proxies.
Aug 8 -
If you are having difficulty with newer versions of openvpn we have new configs that fix this, please see https://www.cotse.net/vpn.html
We are a constant target of phishing e-mail. We will never send you formatted e-mail, we only send plain text. We do not send links for you to click. Do not follow links or click things in emails. Manually come to our website and check notices, to make a payment, etc. As always, email helpdesk if you have questions.
Because we are a privacy service, we do not back up your personal e-mail. This means that when you delete it, it is irretreivably gone. It is not floating around in some backup that can be retrieved from us against your will. However, it also means you must download and save your important mail, if you delete it, we can't restore it.
For optimum privacy with the service use a pop3s mail app and set it to delete the mail from the server after retrieval. We also recommend that your local mail store be an encrypted volume. Once your mail is removed from the server by your mail app, we no longer have a copy, no mail backups and we are deliberately not a cloud service for the same reason. This puts you in full control of your mail and its privacy. When you delete it, it can't be retrieved and there is no record of it being there.