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Service Notices
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We have received no requests for any subscriber information this month.
Transparency report on data requests and information on how they are handled
May 13 - Our old VPN servers have been shut down, if you have not yet upgraded to the new servers, you will need to do so. IPs, certificates, and configurations have changed. Please see our OpenVPN Page
VPN Subscribers please note - On May 13, our old VPN servers will cease to function as per our Notices and e-mail. The new servers are already live. If you are still using our old servers (meaning you have not yet changed to the new), please see the new VPN configurations. Stronger ciphers, faster speeds, different locations, with more to be added. I think you'll like what is coming to VPN as we build with your help.
Apr 27 - We have disabled accounts that expired in March and have not been renewed. If your account was one and you wish to renew it, you may do so here.
Apr 26 - VPN Users Please Note: We will be changing our VPN servers during the next couple weeks and will be shutting down the old ones. IP addresses will change and your current setup will not work anymore after this upgrade. Please update your configurations here. New servers include stronger encryption and better DNS leak protection, as well as a new location. Please contact helpdesk with any questions.
Mar 15 - host1 users getting notifications from autoSSL: The new web hosting automatically generates a valid SSL certificate for you. This gives your site secure https access. You will receive an email whenever your SSL certificate is auto-renewed. You may also generate and install your own SSL certificate. If you do this, exclude the domain from AutoSSL via the SSL/TLS Status icon (you can disable the AutoSSL for your default cotse domain as well this way).
We now also support Webdisk/WebDAV, which will enable you to mount your web space as a local disk on your computer, making it much easier to edit your web sites. Please remember that it is your web space you are mounting and even though you can create folders that will not be web accessible, it is still a shared web server, don't copy over private information unless it is first encrypted.
Please don't forget to regularly up your data, we don't back up user data forprivacy, instead we give you the tools to do it. This is so that when you delete something, you know it's gone and cannot be retrieved by some entity), we do think you'll like the new setup, it is gross over kill (meaning very fast), and with many new features.
Mar 11 - Note - When adding your own domains to the new cpanel setup, click the addon domains icon, the dns zone editors are only for modifying after you have set up the addon domain. If you are hosting DNS elsewhere, the new IP for host1 is 192.240.106.178
Mar 11 - Update 8 am EDT - The shared web hosting server host1 is now back online with more features (including webdisk, SSL, easier website creation tools, and much more) and better performance. We have also increased quotas and defaults. Those of you on this server will receive a new welcome message to the web hosting and a new password.
Please note that your old host1 password will not work, Your welcome message to the new server contains your new password.
Please contact helpdesk with any specific questions.
Notice - Please be aware that we will NEVER send you an unexpected e-mail with a link, an attachment, nor asking for personal information like your password. If we have a mass message to convey it is only posted here. If it is important, you may receive a mail that says "Please check Notices" and that is all.
Any mail you receive pretending to come from us with a link, an attachment, or asking for personal information, like your password, is called a Phish. These are common. You do not want to fall for them. There are many filters in Options to block them and we block obvious ones once detected, but the only 100% filter is to block all email, so some will always slip through. It is in your hands not to fall for those that do. If there are any questions, please contact helpdesk.
Information: Spammers have a technique of sending e-mail with the majority of the addresses sent to in the BCC (Blind Carbon Copy) line, this results in receiving a mail without your address as the To line. This does not mean the mail has been misdirected to your account. It means a spammer had your address in the BCC line.
Reminder: Because we are a privacy service, we do not back up your personal e-mail. This means that when you delete it, it is irretreivably gone. It is not floating around in some backup that can be retrieved from us against your will. However, it also means you must download and save your important mail, if you delete it, we can't restore it.
For optimum privacy with the service use a pop3s mail app and set it to delete the mail from the server after retrieval. We also recommend that your local mail store be an encrypted volume. Once your mail is removed from the server by your mail app, we no longer have a copy, no mail backups and we are deliberately not a cloud service for the same reason. This puts you in full control of your mail and its privacy. When you delete it, it can't be retrieved and there is no record of it being there.
Custom domain - You can also use your own registered domain with us (this is the preferred method of most of our users). We have no limit on the number of private e-mail domains you host with us. Your own domains will work with our
service just like all the domains we already offer. If you wish to do this please contact helpdesk with your account
name and the registered domain name so we can set it up. We can host both web and e-mail for your domain or just
the e-mail, your choice.
All of our e-mail features will work with both our domains and your own domain after doing so (in other words,
you don't lose any of your cotse domains and addresses, you just gain new ones with your own domain), including
unlimited aliases in the form of anything@yourdomain.com.
Unlike our domains, your account name will not appear in the e-mail address for your own domain. We can also point
specific aliases at other cotse accounts if you and your family, friends, or business users also have accounts
with us. This service is free with your paid account.
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